Journal of Tourism and Hospitality Management

Urban Tourism Development: Constraints and Expected Changes of Kota Lama Tourism Area (KLTA) in Surabaya, Indonesia
Anas Pattaray, Moch Nur Efendi

Abstract
The purpose of this study to analyze constraints and expected change of Kota Lama Tourism Area (KLTA). The method used in this study was interpretive structural modeling (ISM). The results indicated that there is a need to improve the ability of human resources and the integration of destination governance. Efforts to realize the development of urban tourism in the old city region of Surabaya will run well if the city government and the community can work together to overcome major obstacles such as the integration of destination governance and incompetent human resources. Completion of these two constraints means resolving the basic problem in developing KLTA.

Full Text: PDF DOI: 10.15640/jthm.v8n1a14